Shipping & Returns
Shipping Policy
Last Updated: [05/01/2025]
Business Name: IG World Gadgets
Address: 3308 Eddy Street, Amarillo, Texas 79109, USA
Email: support@igworldgadgets.com
Phone: +1 806-290-8784
1. Order Processing
• All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving full payment.
• You will receive an order confirmation email and a shipping notification with tracking information once your package has been dispatched.
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2. Domestic Shipping (USA)
• Standard Shipping: 3–7 business days
• Express Shipping: 1–3 business days
Shipping costs are calculated at checkout based on weight and delivery location.
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3. International Shipping
• We ship worldwide using trusted courier partners.
• Delivery times vary by destination, typically 7–21 business days.
• Customs fees, import duties, and local taxes (if any) are the responsibility of the customer and may be charged upon arrival.
IG World Gadgets is not liable for delays due to customs or international courier services.
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4. Shipping Issues
• If your order is delayed, damaged, or missing, please contact us at support@igworldgadgets.com within 7 days of the expected delivery date.
• We will work with the carrier to resolve the issue as quickly as possible.
Return & Exchange Policy
Return and Refund Policy
Last Updated: [05/01/2025]
1. Return Eligibility
• We accept returns within 30 days of the delivery date.
• To be eligible, items must be:
• Unused and in original condition
• In the original packaging with all accessories and tags
• Accompanied by a receipt or proof of purchase
2. Non-Returnable Items
• Gift cards
• Downloadable software or digital products
• Items marked as “final sale”
• Opened or used electronics (unless defective)
3. How to Initiate a Return
Email support@igworldgadgets.com with your:
• Order number
• Reason for return
• Photos of the item (if damaged or defective)
Once approved, we’ll provide return instructions and a return address.
4. Return Shipping
• Customers are responsible for return shipping costs unless the item was defective or incorrect.
• We recommend using a trackable shipping service or purchasing shipping insurance.
5. Refunds
• Once your return is received and inspected, you’ll receive an email notification.
• Approved refunds will be processed back to your original payment method within 7–10 business days.
• Shipping fees are non-refundable.
6. Exchanges
We only replace items if they are defective or damaged. If you need an exchange, contact us at support@igworldgadgets.com.